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FREQUENTLY ASKED QUESTIONS

FAQ

WHO CAN HAVE A TREATMENT?

Many people can benefit from complementary therapy but please do check the important information against your chosen treatment as certain medical conditions do restrict or prevent treatment.

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My treatments are available to ladies and Gentleman. clients are welcome to book providing a female household member is also having a treatment at the same booking, as a double booking.​

For clients under the age of 18 a parent or guardian will need to sign their consent and remain in the same room for the duration of the treatment

DO I NEED TO PROVIDE ANYTHING?

I got everything I need in the Massage room. â€‹

HOW DO I BOOK?

You can contact me by telephone, text, email or Facebook messenger to book a treatment. If you choose to contact me by telephone please be aware that due to being mobile I may not always be available to take calls or have immediate access to my booking diary. It would be helpful, in the first instance, to send a text, Facebook message or leave a voicemail informing me of your name, required treatment, date, time and your location. From there we can arrange a mutually agreeable time to speak to discuss your requirements.

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DO YOU OFFER GIFT VOUCHERS?

Gift vouchers are available to purchase up to any value. They are valid for 6 months from the date of issue. Purchase at your appointment or contact me to arrange payment via BACS transfer and postal delivery. 

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Loyalty card valid on redemption of the gift voucher.

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WHAT IF I NEED TO CANCEL MY APPOINTMENT?

Please Read Cancellation Policy

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WHAT SHOULD I WEAR?

You should be wearing something comfortable for you. Loose fitting clothing and robes are usually best. 

WHAT HAPPENS AT AN APPOINTMENT?

After arrival at the receptions area. I will ask you to begin completing the consultation forms while I prepare the treatment area and set up my equipment. After that I will do your consultation which involves me asking some lifestyle and health questions and you finally signing the consultation form. 

If you are having an Aromatherapy massage I will then blend your oils.

Your treatment will then take place for the duration stated.

Afterwards I will give you some aftercare advice and clear away.

HOW DO I KNOW IF A TREATMENT IS SAFE FOR ME?

Rest assured - you're in great hands. However, certain conditions may prevent or restrict a treatment. Consent from a GP or consultant may be required for some conditions.  Please check the Important Information for your chosen treatment and please contact me if you have any further questions.

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